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ETC in the News

October 2, 2007
Top of the Line
Human Resource Executive
Simulation on Demand wins Top HR Product of the Year Award
July — August 2007
Pre-employment Simulation Tests: They're in Demand and "On Demand"
Contact Professional
Contact Professional reviews ETC's new web-based Simulation on Demand and demos Call Center Simulation on Demand
Fall 2006
The Science and Business of Simulation
SouthernNews
Florida Southern College highlights the contributions of alumnus and ETC president Joseph Sefcik to the field of psychology
January – February 2006
UCF Alumni Awards
Pegasus
ETC President Joseph Sefcik receives Professional Achievement Award
July 2005
ETC's Team Leader Readiness Simulation Tool
Call Center Magazine
Call Center Magazine reviews top product for hiring and developing team leaders
May 2005
First Look: ETC's Team Leader Readiness Simulation
CMP's Call Center Demo and Conference, Orlando, Florida
ETC demos the Team Leader Readiness Simulation
March 2005
2005 – The Year of the Agent
Call Center Magazine
Team Leader Readiness Simulation wins 2005 Product of the Year Award
February 2005
Live CC Dallas Demo Interview: Joseph Sefcik
Call Center Magazine interviews ETC president Joseph Sefcik
Creating environments where agents and team leaders can thrive
January 2005
Lessons for Leaders
Call Center Magazine
Employment Technologies' Team Leader Readiness Simulation wins Editor's Choice 2005 award
November 2004
Simulation: A Formula to Hire, Develop, and Retain Top Talent
Employment Technologies presents at the North American Conference on Customer Management, Orlando, Florida
July 2004
Bright Tools in the Sunshine State
Call Center Magazine
Team Leader Readiness Simulation voted Best of Show
March 2004
Products of the Year Circle of Winners
Call Center Magazine
e.SKILLS Bilingual wins Call Center Product of the Year Award
December 2003
Top of the Line
Human Resource Executive
e.SKILLS and e.SKILLS Bilingual named Top HR Products for 2003
November 2003
Open For Business
Call Center Magazine
e.SKILLS helps on-line service centers hire the right employees
July 2003
Effective Employee Management Begins Before You Hire
Connections Magazine
Features article by Employment Technologies president, Joseph T. Sefcik
June 2003
Speaking the Language
Call Center Magazine
Call Center Magazine reviews e.SKILLS Bilingual
June 2003
Test For the Best
Human Resource Executive
Call Center Simulation helps APAC reduce turnover by 72%
December 2002
Keeping Agents On Board
Call Center Magazine
Royal Caribbean improves agent retention using Call Center Simulation and Call Center Fit Index
June 2001
Realism Gets Results
Customer Interface Magazine
Call Center Simulation makes the hiring process less of an art and more of a science

December 2000
Winning Wares
Human Resource Executive
Call Center Simulation wins Top 10 HR Products of the Year Award





 

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