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Client Success Stories

Global Financial Institution
One of the world’s largest financial institutions improves call center agent performance and reduces turnover by 44%
Royal Caribbean Cruises
Popular international cruise line keeps agents on board with Call Center Simulation and CSFI
Monroe Bank and Trust
By hiring the right tellers, Monroe Bank and Trust cuts training time, reduces turnover, and saves $430,000 with EASy Simulation – Teller Vision
Leading Customer Care Service Provider
A leading provider of customer care services slashes turnover and saves more than $14 million a year with Call Center Simulation and SEI (Structured Employment Interview)
IC Federal Credit Union
EASy Simulation–Teller Vision helps IC Federal Credit Union reduce hiring and training costs while boosting sales and service
Leader of Decorative Fabrics & Home Furnishings
The nation’s leading designer and marketer of decorative fabrics and furnishings increases call center occupancy rate, improves productivity, and boosts sales with Call Center Simulation
Spokane Teachers Credit Union
Credit Union improves teller screening process with Teller Vision and TFI