"Call Center Simulation is easy to use and saves us time. The service we have received from ETC has been outstanding."

Training and Retention Manager

"QuickScreen has helped us greatly! We reduced training time from 6 weeks to 2 weeks."

HR Manager

"Career Prescription has really simplified the coaching process. Now our team leaders have a clear plan to help their agents improve."

HR Manager

• Call Center Simulation

       Additional Products:

• SimulTask – Advanced Multitasking
• Call Center Simulation – Español
• EASyView QuickScreen
  Customer Service
  TeleSales
• SkilTrak
• SkilTrak – Bilingual
• Structured Employment Interview
  Customer Service
  TeleSales
• CareeRx Development Guide
• Call Center Fit Index
  Customer Service
  TeleSales

• CA$H – Collection Agent Simulation

      Additional Products:

• EASyView QuickScreen
• SkilTrak
• SkilTrak – Bilingual
• Structured Employment Interview
• CareeRx Development Guide
• Collections Fit Index

• Team Leader Readiness Simulation

      Additional Products:

• EASyView QuickScreen
• Face-to-Face Simulation
• Structured Employment Interview
• CareeRx Development Guide
• Matched Values Profile

• SkilTrak

       Additional Products:

• SkilTrak - Bilingual