The Financial Sales Assessment Program (FSAP) is a video-based, computer-scored simulation that measures the key skills required for success in financial sales. FSAP shows a variety of on-the-job situations similar to those faced by financial salespeople on a typical day. These situations include interacting with customers; explaining policies, procedures, and product information; recommending and selling financial products and services; and building customer loyalty. As participants observe the different situations, they answer questions regarding how they would deal with each situation if they were actually on the job. Through this process, participants have the opportunity to demonstrate job-related skills and abilities. This skills-based approach is the most accurate and reliable predictor of future job performance. In addition, the process helps participants build realistic expectations about the job.

• Accurately predicts future job performance
• Reduces turnover
• Targets individual and group training needs
• Ideal for individual or group administration
• Consistent, fair, and legally defensible

FSAP measures eight critical skills required for high levels of performance in the financial sales position. These skills are:

• Sales Analysis
• Sales Presentation
• Sales Follow-Through
• Developing and Maintaining Technical Knowledge
• Service Analysis
• Service Delivery
• Developing Rapport
• Customer Focus

FSAP alleviates many of the administrative duties normally associated with testing. The simulation simplifies the administrative process by leading participants through each step of the testing process, including a job preview, instructions, practice opportunity, and assessment period. The simulation takes less than 90 minutes to complete. Following the simulation, responses are computer scored onsite, giving you immediate access to assessment results. These results provide a prediction of each participant's potential for success as well as valuable feedback on skill strengths and developmental needs. Employment Technologies' exclusive Career Prescription^® (CareeR_x^®) feature also lets you generate an objective, personalized performance plan for each participant based upon his or her specific assessment results.

• Banks
• Credit Unions
• Financial Services Organizations

• Platform sales personnel
• Similar positions requiring financial sales and service skills

FSAP is a key component of Employment Technologies' EASy Hiring Solution for financial sales. The EASy Hiring Solution provides a complete system for hiring and developing top performing financial salespeople. This integrated system can also include:

• e.SKILLS and e.SKILLS Bilingual
• Structured Employment Interview (SEI)
• Career Prescription (CareeR_x)

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